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Errors

Platform

Not enough credits

insufficient-credits: HTTP 402. Top up at the top_up_url, then retry with the same machine quote_id (or the same enrichment request).

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insufficient-credits is returned with HTTP status 402. Its type URI is https://emailmovers.com/mydatahub/docs/errors/insufficient-credits.

What it means

The balance does not cover the machine quote. Nothing was charged. The problem carries the quote, the credits required and available, and a Stripe Checkout top_up_url on mydatahub.emailmovers.com.

Money never moves inside an agent host: a person tops up on our domain, then the same quote_id is retried.

What to do

Top up at the top_up_url, then retry with the same machine quote_id (or the same enrichment request).

Members it adds

Beyond type, title, status, detail, code and next_step, this problem carries quote_id, quote, credits_required, credits_available and top_up_url. They are published in the InsufficientCreditsProblem schema of the OpenAPI document.

Example

{
  "type": "https://emailmovers.com/mydatahub/docs/errors/insufficient-credits",
  "title": "Not enough credits",
  "status": 402,
  "code": "insufficient-credits",
  "detail": "The quote needs 5,000 credits and the balance is 1,200.",
  "next_step": "Top up at the top_up_url, then retry with the same machine quote_id (or the same enrichment request).",
  "quote_id": "qte_01JB4M2R6T1Y5W8ZAK8Q2V7XN3",
  "credits_required": 5000,
  "credits_available": 1200,
  "top_up_url": "https://mydatahub.emailmovers.com/billing/top-up"
}

See also

All problem types are listed on Errors.