HTML vs Text Email: Which One Should You Use for Better Results?

Email marketing remains one of the most effective ways to reach your audience - but not all emails are created equal. One of the most common questions businesses face is whether to send HTML emails or text emails. Understanding the difference and when to use each, can dramatically improve your engagement, conversions, and overall results.

In this post, we’ll explore the strengths of both formats, how to use them strategically and why the right approach is often a mix of both.

Ok, what is the difference?

 HTML Emails: Perfect for Traffic, Awareness, and Scale

HTML emails are visually rich, branded, and designed to grab attention in a crowded inbox. They can include images, buttons, colours and layouts - essentially functioning as a mini-web page inside your email.

When to Use HTML Emails

HTML emails are best when your goal is to:

  • Drive traffic to a website, landing page or online store

  • Build brand awareness and recognition

  • Promote products, offers, or campaigns

  • Reach large audiences at scale

This makes HTML emails particularly effective for ecommerce brands, online retailers and businesses with promotional or seasonal campaigns.

Advantages of HTML Emails

  • Visual appeal: Eye-catching designs convey your message quickly

  • Clear calls to action: Buttons and banners encourage clicks

  • Brand consistency: Logos, colours and layouts reinforce identity

  • Measurable results: Track clicks, opens and conversions easily

The downside? HTML emails can sometimes feel “marketing-heavy,” and may be skimmed or ignored if overused or poorly targeted.

Text Emails: Ideal for Rapport, Trust, and Replies

Text emails, or plain text mailers, are simple: no images, no fancy layouts - just words. That simplicity gives them a personal, one-to-one feel that can be highly effective.

When to Use Text Emails

Text emails work best when you want to:

  • Build rapport and trust

  • Encourage direct replies

  • Nurture leads or existing relationships

  • Start conversations or engage decision-makers

They’re commonly used in B2B outreach, follow-ups and relationship-building campaigns.

Advantages of Text Emails

  • Personal feel: Looks like it was written just for the recipient

  • Higher reply rates: Encourages responses and engagement

  • Better deliverability: Less likely to be caught in spam filters

  • Easy to read: Works on all devices without formatting issues

While they may lack visual flair, text emails excel at human connection - something many HTML emails struggle to achieve.

HTML vs Text Email: Using Both Strategically

The truth is, the most effective email strategies don’t choose one over the other - they use both strategically.

For example:

  • Send HTML emails to announce promotions, launch campaigns or drive traffic

  • Follow up with a text email to check in personally and invite a reply

  • Combine HTML newsletters with text-based outreach to nurture engaged readers

Think of HTML emails as your megaphone, and text emails as your handshake.

Other Factors to Consider

Before deciding which format to use, consider:

  • Audience type: Consumers vs. business decision-makers

  • Objective: Traffic, clicks or relationship-building?

  • Email frequency: Too many HTML promotions can fatigue subscribers

  • Deliverability: Simpler emails often land better in inboxes

Testing both formats and alternating between them often produces the best results.

How Emailmovers Can Help

At Emailmovers, we help businesses get the most from both HTML and text emails.

Whether you need:

  • High-impact HTML campaigns to drive traffic and sales

  • Text email campaigns to nurture relationships and encourage replies

  • Or a combined strategy to maximize engagement

We handle everything - from strategy and setup to sending, deliverability, and optimization - so your emails not only reach inboxes but also generate meaningful results.

If you want to leverage HTML vs text email effectively, Emailmovers can help you make it happen.

 

Get In Touch With Us!

Call us on 01723 800030