Policies
How we use cookies
A cookie is a small file a website stores in your browser. We keep them to a minimum: nothing optional runs on this site unless you turn it on.
On this website and your customer home
We set 3 cookies today on emailmovers.com and your customer home, listed below. The strictly necessary ones remember your choice and keep you signed in, and cannot be switched off. Our public pages set no cookie at all until you make a choice in Cookie settings.
| Name | Kind | What it does | How long | Where |
|---|---|---|---|---|
em_consent | Strictly necessary | Remembers the choice you made in Cookie settings, so we do not ask again on every page. | 180 days, then we ask again (sooner if the kinds of cookie change) | Every page, once you have chosen |
__Host-em_home | Strictly necessary | Keeps you signed in to your customer home. It is sent only to account.emailmovers.com and only over a secure connection, and the page's scripts cannot read it. | Until you sign out, after 2 hours unused, or after 12 hours at most | Your customer home at account.emailmovers.com, after you sign in |
em_auth_state | Strictly necessary | Links your sign-in to the browser that started it, and is deleted as soon as sign-in finishes. | 10 minutes at most | account.emailmovers.com, only while you sign in |
In MyDataHub
MyDataHub, at mydatahub.emailmovers.com, sets 3 cookies, all strictly necessary and used only to sign you in, never to track you. Each is sent only over a secure connection, cannot be read by the page's scripts and is not sent with requests other sites make in the background (HttpOnly, Secure, SameSite=Lax).
| Name | Kind | What it does | How long | Where |
|---|---|---|---|---|
__Host-mdh_session | Strictly necessary | Keeps you signed in to MyDataHub. | 7 days at most after you sign in, or until 8 hours unused | Every page of mydatahub.emailmovers.com, after you sign in |
__Secure-mdh_sign_in | Strictly necessary | Links a sign-in to the browser that started it, and is cleared as soon as sign-in finishes. | 10 minutes at most | mydatahub.emailmovers.com/auth, only while you sign in |
__Secure-mdh_issuer_session | Strictly necessary | Keeps you signed in at the sign-in service, so MyDataHub and your customer home share one sign-in. It is cleared when you sign out. | 7 days at most, or until 8 hours unused | mydatahub.emailmovers.com/id, the sign-in service |
The app also keeps 4 settings in your browser's storage, which is not a cookie and stays until you clear it.
mdh.analytics: Whether you turned analytics on or off. MyDataHub sends no analytics today.mdh.alerts.v1: Your saved alert settings.mdh.notify.v1: Your notification choices.mdh.dpa.accepted: That you accepted the data processing terms.
Analytics
We run no analytics today. If we add it, it stays off until you accept it in Cookie settings, and we will list here what it sets before it starts.
Optional features
Some features, such as live chat or an embedded video, may set cookies of their own. They load only after you turn on functional cookies, or choose to load that one item, and we list each one here before it starts.
Changing your choice
Use Cookie settings at the foot of any page. If you turn a kind of cookie off, we remove its cookies and reload the page. You can also block or delete cookies in your browser's settings. The public pages work without any cookie; you would need to sign in each time you visit your account.
Other websites
Links to other sites, such as the videos linked from our Deliverite support page, take you to sites with their own cookie policies. When you pay by card, Stripe Checkout runs on Stripe's own domain and sets its cookies there. We set no analytics or third-party cookies on our own domains.
Questions
Email [email protected] or call 01723 800030. Our privacy notice explains how we handle personal data.